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Frequently Asked Questions

 

  1. Do I need any type of special equipment?
  2. Where do I need to send my cassette tape and picture?
  3. Can I pay with a check?
  4. If I need to update my audio presentation or my picture, may I?
  5. Will you send my cassette tape and picture back to me?
  6. I need a complete web site built. Can you help me?
  7. How long will it take for my information to be posted to the web site?
  8. If I decide that I want to upgrade from a Basic to a Plus membership, how will I do this?
  9. Can I e-mail you my family photograph?
  10. On the signup form, there is no place for information about my spouse and children. How do I put that in?
  11. Is there a long-term contract?

1. Do I need any type of special equipment?
No, all you need is a computer with Internet access to use SendUs.org. The only software you need is Internet Explorer 5.5+ and Windows Media Player 9+, which are standard with most computers running Windows. If you need them, you can download both of these from Microsoft's web site.

2. Where do I need to send my cassette tape and picture?
Send all material to:
SendUs.org
5774 Highway 27
LaFayette, GA 30728
Please include your name and SendUs.org user name in the envelope.

3. Can I pay with a check?
Yes, you may pay with a check or money order, but we do ask that you pay in three month increments. Thus initially, a basic account will be $39.85 ($25.00 setup fee + $4.95 *3) Send your check to
SendUs.org
5774 Highway 27
LaFayette, GA 30728
Please make all checks payable to Integrity Design and Coding.

4. If I need to update my audio presentation or my picture, may I?
Yes, if changes occur and you must update your photograph or audio presentation, you may. There is a $15.00 processing fee for updating your audio presentation and a $10.00 processing fee for updating your photograph. To notify us that you wish to update your presentation or photograph please login to the SendUs.org Site Administrator and click the appropriate graphic at the bottom of the page.

5. Will you send my cassette tape and picture back to me?
SendUs.org will return your information to you if you request it and include your mailing address. There is a $4.00 fee for shipping and processing any return request. If a request is not made within one week (7 days) from the day that the information is posted on the web site, it will no longer be returned.

6. I need a complete web site built. Can you help me?
SendUs.org is built and managed by Integrity Design and Coding. Integrity is a web site design business that is experienced in building custom web sites. Also visit Crownweb.net for low cost template-driven web sites.

7. How long will it take for my information to be posted to the web site?
It should take about 2-3 days for your audio presentation and photo gallery to be posted to the web site after we have received it. An e-mail will be sent to you as soon as it has been posted.

8. If I decide that I want to upgrade from a Basic to a Plus membership, how will I do this?
If you wish to upgrade to a Plus membership, login to the SendUs.org Site Administrator, click the appropriate graphic at the bottom of the page. and fill out the form. There is no setup charge for upgrading your site. At the beginning of the next month, you will be charged $9.95 monthly.

9. Can I e-mail you my family photograph?
Yes, you may e-mail us your photograph if you wish. E-mail the photograph to support@sendus.org.

10. On the signup form, there is no place for information about my spouse and children. How do I put that in?
After you have registered for SendUs.org, you will receive an e-mail containing your login information. Login to the SendUs.org Site Administrator and click the "Modify User Information" button at the top of the screen. On this page you will be able to put in additional information about your family and ministry.

11. Is there a long-term contract??
There are no long-term contracts to bind you to. If you wish, you may cancel at any time. However, no refunds will be made. If you wish to reactivate your account, there is a $15.00 reactivation fee. If you do not choose to reactivate your account within one year after cancellation, you must pay the $25.00 setup fee again and provide the requested audio presentation and photo.

 
   
   
   
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